Shipping policy
Shipping Policy
We aim to process and ship all orders as quickly as possible.
Processing Time
Orders are typically processed within 1–2 business days.
Delivery Time
Estimated delivery times:
- Sweden: 2–5 business days
- EU: 3–7 business days
- International: 5–10 business days
Delivery times are estimates and may vary depending on location and carrier.
Shipping Costs
Shipping costs are calculated at checkout based on destination and order size.
Import taxex / Duties
International orders may be subject to customs duties and import taxes. These charges are the responsibility of the customer.
Delays
We are not responsible for delays caused by carriers, customs or external factors beyond our control.
Incorrect Address
Customers are responsible for providing correct shipping details.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Shipments
If your order is lost or arrives damaged, contact us at info@smashtool.com and we will assist you.